1. Product warranty

Glass products provide 2 years of warranty, film products provide 1 years of warranty, from the time when the customer receives the product. During the period, our company will give the maintenance service free of charge and give the replacement when necessary.

(special declaration: the warranty is limited to the internal interlayer and special power supply of the dimming glass, and the exterior of the glass is broken, not within the scope of the warranty.)

Two. After sale service

1. Customer service phone: 0086-20-36474679(Chinese);0086-20-36499996(English).

2. Our after-sales service personnel in the report, will be in the shortest time to arrange home service.

3. If it is a product quality problem, and during the warranty period, we will provide free maintenance to ensure your safe use. If the product exceeds the warranty period, we also provide door-to-door service, which only charges for maintenance cost.

4. If the product damage due to violation of safety use or daily maintenance matters and the effect of artificial and irresistible external force is not within the warranty scope of the product, we will be responsible for paid maintenance or replacement.

5. If you want to understand the use of products, maintenance and other related issues, or have reasonable suggestions and opinions, you can leave a message on our website or online consultation.

6. In order to allow you to use our products safely, we will carry out an irregular customer follow-up visit, and invite you to cooperate and support.